1. Collecting personal information

Whose personal information do we collect?

We collect or hold personal information about individuals who are:

• prospective, current and former clients and associates of such clients including the employees or agents that act on behalf of our clients in liaising with us;

• prospective, current and former customers of our clients, where our client has engaged us to collect certain personal information on their behalf or has provided us with personal information in order for us to perform services on their behalf;

• engaged by us or our clients to provide services as an independent contractor, service provider, agent or affiliate and their staff;

• engaged by us as current or former contractors or suppliers;

• prospective employees or prospective contractors; and

• otherwise interacting with us.

We may in rare circumstances collect information from individuals who are under the age of 18. If we do this, we may also collect information about a parent or guardian of that person. If you are under 18 years of age you must ask your parent or legal guardian to approve your provision of personal information before you submit your personal details to us.

What personal information do we usually collect?

We collect a wide range of personal information relevant to our advised purposes, but the type and amount of information depends on the particular business context.

We will collect the following:

• contact information (including for our clients, agents, affiliates, contractors, service providers and their staff) including, name, email address, date of birth, telephone number and business address;

• depending on the campaign, additional personal information for the purposes of performing services for our clients;

• including on behalf of our clients, information about your purchasing patterns, consumer preferences and attitudes for marketing purposes;

• in order to make employment decisions and manage our personnel, we also collect information about our contractors, prospective contractors and prospective employees;

• other information relevant to events, competitions, promotions, products, surveys or offers; and

• any personal information that you submit to us, including via our Site.

• you have given express consent for us to do so and the information is reasonably necessary for us to carry out our functions or activities; or

• the collection of information is otherwise permitted under the Privacy Act.

We will only collect sensitive information (for example relating to your racial or ethnic origin, political opinions or associations, religious or philosophical beliefs, trade union memberships or associations, sexual orientation, criminal records, certain biometric information or health or genetic information) if:

How do we collect personal information?

We collect personal information by various means and media, depending on the services we are providing, our needs and our client needs.

We collect your personal information directly from you or where our suppliers provide us with your information. In addition to as otherwise noted in this Privacy Policy, the main ways we collect personal information about you are when you:

• request to receive the goods and services offered and provided by us;

• register to be on our mailing list;

• complete an online entry form on our Site;

• participate in one of our surveys, focus groups or other research, or are otherwise involved in market research;

• enter our competitions or promotions;

• apply for a position with us as an employee, contractor or supplier;

• participate on our social media platforms; and

• otherwise submit personal information about yourself, or someone else, to us, or our Site.

We will only collect your personal information from third parties if you give the third party your consent to provide the information to us, or the collection would be reasonably expected.

What if we receive unsolicited personal information?

If someone other than you provides us with personal information about you that we did not ask for, or you provide us with unsolicited personal information, we will only hold, use or disclose this information if we determine that we could have collected this information from you had we asked for it. In this circumstance we will take all reasonable steps to notify you of the collection of that information. If we could not have collected this personal information, we will lawfully de-identify or destroy that personal information.